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ArchCare
ArchCare
Trusted care, wherever you are

A doctor on your phone, wherever you are.

Chat to a GP, counsellor, dietitian or nurse — start in seconds, with no app to download. Your consult happens securely on ArchCare, and your script is collected or delivered to your door.

HPCSA-registered practitioners · POPIA-compliant · By The Arch METT Group

A
ArchCare
online
Hi, I'm ArchCare. What do you need help with today?
A doctor — sore throat and fever
Dr Mokoena is available now. Booking confirmed.
Dr
Tap to join your consult
secure video on ArchCare
Join now
How it works

Care in three simple steps

01

Message us on WhatsApp

Tell us what's wrong in your own words. No app, no forms, no queue. We help you choose the right practitioner.

02

Talk on ArchCare

Your consult happens securely on the platform — by chat or video — whenever it suits you. Your details stay private.

03

Get your script

Sick notes, prescriptions and referrals come straight to you. Collect at your pharmacy, or have your medicine delivered.

Care for the whole family

One platform, many kinds of help

General doctor

Everyday illness, sick notes, prescriptions and advice from a GP.

Mental health

Talk to a counsellor or psychologist, privately and without judgement.

Dietitian

Practical nutrition and weight guidance built around your life.

Chronic care

Stay on top of blood pressure, diabetes and repeat medication.

Skin

Send a photo and get advice on rashes, acne and skin concerns.

Not sure who you need? Just tell us what's wrong — we'll point you to the right person.

Start a consult
Why ArchCare

Healthcare that fits the way you live

Upfront pricing

You see the fee before you pay. No surprises, no hidden costs.

Private & secure

Your conversations and records are protected and POPIA-compliant.

No travel, no queues

Care from home, work or the taxi rank — wherever you are.

Real SA practitioners

Every practitioner is HPCSA-registered and verified by us.

For practitioners

Grow your practice, your way

See patients between sessions or build a full virtual practice. You keep your full clinical fee — we charge a simple flat monthly subscription, never a cut of your fees.

Join as a practitioner
Keep 100% of your clinical fee
A flat monthly subscription — no fee-splitting.
Your patients stay yours
Private, isolated records — you only ever see your own.
Built-in chat, video & e-scripts
Everything you need to consult, in one place.
Questions

Good to know

Is it a real doctor?+

Yes. Every practitioner on ArchCare is HPCSA-registered and verified by our team before they can see patients.

Do I need to download an app?+

No. You start on WhatsApp, then join your consult through a secure link — nothing to install.

Is my information safe?+

Your consult and records are kept private and secure, in line with South Africa's POPIA. Your conversations happen on our platform, not in a third party's hands.

What does it cost?+

You'll always see the consult fee before you pay. Medicine delivery is an optional add-on if you'd like it brought to your door.

Can I get a sick note or prescription?+

Yes — where clinically appropriate, your practitioner can issue a sick note, prescription or referral, sent straight to you.

Feeling unwell? Talk to someone now.

Start a consult in under a minute — right here.

Start a consult